Irisa architecture & technology

Irisa is based on the “Interaction Management methodology” :

Each stage of an interaction between the user and the system is processed through a common set of software functions/modules.

Irisa provides the following software sub-systems :

· A Media and channel management for all types of access : fixed or mobile telephone, Web, Wireless data, Minitel, fax, etc.

· A Context management for all media

· An Application development to support the appropriate services

· Interfaces to legacy and back-office information systems

· Media-independent modules for :

· Call distribution

· Switching management

Irisa is designed with a distributed architecture to allow transparent component distribution over networked systems (TCP/IP).